Tuesday 23 August 2011

Do not use apostrophes

Hi! Amazon do not seem to like apostrophes in your blog feeds, because they kill them by using the ' code instead of  the ' or ’ that normal folk use. Even Wikipedia knows that ' is XML specific and is not supported by most browsers. But there ye are!

Anyhow, this is why the last two feeds from my blog look like they do!

And this is why there are no apostrophes in this short rant!

aaaaaaaaaaaaaaagggggggggggggggggghhhhhhhhhhh

Rant #2

I've just set up my Amazon author page and linked this blog to it, thinking that it will help widen the publicity for my new novel The Eejit's Tale (Amazon ASIN B005HRSUHQ).

Can you imagine how pissed off I am to find that the blog feed on the Amazon author page has lumps of HTML code showing? And this is not the only case!!

If you want to try a sample of the book and you use a Kindle 3, you'll find that the sample looks like crap with the text and images all over the place.  Amazon unashamedly told me that 'this only affects the Kindle 3', the very piece of kit that samples are supposed to be displayed on.  What about that for marketing??

And if you use a Kindle to shop on the online store, you'll find that the description associated with the book has lumps of HTML in it too, making it a real dog's breakfast.

And the worst thing about this is that these folk obviously don't give a flying fuck! 'Enhanced customer experience' my ass!

Well here we are again on the balcony...

I've called this blog 'Waldorf and Stadler Ride Again', since my good lady wife tells me that I'm getting to be as grumpy and carnaptious as the pair of them put together.

So from time to time I am going to vent as much spleen as I can spare on this blog.  That is, if I am sufficiently pissed off, or cynically motivated, or just want to insult some dickhead or other.

I find my blood pressure raised increasingly by the shit service that companies seem to think we should accept nowadays for the dubious pleasure of access to their products.  So

Rant #1

Amazon, Microsoft, Google, Ryanair, British Telecom to name but a few, when are you going to go back to the concept of

THE CUSTOMER IS ALWAYS RIGHT

as opposed to

Customers will take what we want them to take and if they don't like it, they can fuck off!!

I really would appreciate an answer, although I don't expect one!